Privacy Policy

ANTIOCH GT LLC is committed to providing the highest level of security and privacy regarding the
collection and use of the customer’s personal information by ANTIOCH website. Personal
information may be collected through the submission of service requests, online transactions. If you
have additional clarification regarding the privacy and security of your personal information, please
contact us on 050- 3402242 or info@antiochdubai.ae.

ANTIOCH maintains strict policies and security controls to ensure that customer information
contained in the systems and files is protected. ANTIOCH respects your right to privacy and takes
every precaution to provide you with the same level of privacy within our company that you receive
through more traditional company delivery channels.
The collection of personal information online is designed to protect access to your accounts, to
assist ANTIOCH in providing you with the products and services you want and need. All personal
information collected and stored by ANTIOCH is used for specific business purposes to protect and
administer your accounts and transactions, to comply with federal laws and trading regulations of the
United Arab Emirates (“UAE”), and to help ANTIOCH better understand your requirements in order
to design or improve our products and services. Employing stringent security measures in the
collection of your personal information, all ANTIOCH service requests are submitted to the secure
administration site of ANTIOCH. Once received by ANTIOCH, only the company’s approved
personnel may open and process the application. Furthermore, auditing mechanisms have been put
into place to further protect your information by identifying which employee(s) has accessed and in
any way modified for example, updated or added to your personal information.

Unless restricted by applicable law, you agree that any and all personal information/data relating to
you collected by ANTIOCH from this website from time to time may be used and disclosed for such
purposes and to such persons be in accordance with ANTIOCH’s Privacy Policy.
ANTIOCH limits its access to your personal information to only those employees who hold a
business reason for having access to such information. ANTIOCH also educates all their employees
about the importance of confidentiality and customer privacy. In addition,
ANTIOCH follows strict privacy procedures in regard to protecting your personal information. In
addition, ANTIOCH requires all third parties with a business need to access this information to
adhere to similar and equally stringent privacy policies. Personal information may be supplied to a
third party in order to process customer transactions and request; if the customer requests it; the
disclosure is required or allowed by law (i.e. exchange of information with reputable reporting
agencies, subpoena, or the investigation of fraudulent activity, etc.); or in conjunction with joint
marketing agreements we have entered into. ANTIOCH does not provide account or personal
information to other companies for the purpose of independent telemarketing or direct mail
marketing of any trade products or services of those companies.
ANTIOCH has taken all appropriate measures to protect the personal information provided by you to
ANTIOCH and uses several security levels.

Payment method:

Online Payments Credit Card (PayPal)
CASH in advance
Bank Transfers.
Cash On Delivery

Sales Policy:

All Goods delivered to Clients/ customers remain the property of the seller till receiving the full
invoiced amount by the seller.
Prices offered for products and services may change at any time.
With regard to the orders and deliveries, holidays and weekend days are not counted as business
days.
After you submit your order, you will receive an email reviewing the items in your order within 48
hours. Please note that once submitted, orders cannot be modified or canceled for any reason.
For more information, please email info@antiochdubai.ae .

Delivery and Shipping Policy:

1. Orders will be delivered any time during the day between 8:00 a.m. to 6:00p.m. Delivery is
   not possible for transactions less than Dhs.300 AED. 
2. Delivery charges: Delivering items inside (Dubai and Sharjah) is free of charge for sales
   above 300 AED, for other parts of the UAE, an additional delivery fee of Dhs.160/- AED will
   be charged.
3. Orders made from outside U.AE are subject to additional shipping charges. ANTIOCH will
   with the local forwarders and revert to the customer.
4. Delivery Date: 2-3 Business days after order processing for available stock. Unavailable
   stock and deliveries will be advised at the order time. Customized orders are considered as
   unavailable stock.
5. Authorized in charge Signatures required upon delivery. Goods will not be delivered without
   receiver’s signature.